- About VPL
- Website Privacy
All visitors to Vaughan Public Libraries (VPL) have the right to privacy and confidentiality
regarding their use of Vaughan Public Libraries' services, collections and virtual content, and
regarding the collection of personal information by Vaughan Public Libraries.
In matters relating to privacy and access to information, Vaughan Public Libraries is governed
by the Ontario Municipal Freedom of Information and Protection of
Privacy Act (MFIPPA),
Canada's Anti-Spam Legislation (CASL) and the
Federal Personal Information Protection and Electronic Documents Act
(PIPEDA). Vaughan Public Libraries also adheres to the principles outlined in the Canadian
Standards Association's Model Code for the Protection of
Personal Information .
This Privacy Statement conforms to the framework of library services outlined in Vaughan
Public Libraries' Operational Policy. This policy may be read in conjunction with: the
Operational Policy , the
Collection Development Policy,
Code of Conduct.
Personal information is defined by Vaughan Public Libraries as recorded information about an
identifiable individual. The personal information is given voluntarily by library users either in
person, in writing or electronically. This privacy statement covers all three circumstances.
Vaughan Public Libraries has the right to collect personal information under the authority of
the Public Libraries Act for the administration of library operations. VPL will clearly state
who is to be contacted whenever a customer questions the use of personal information. VPL will ensure
its privacy statement is enforced by all VPL staff and any third parties or agencies that may have
legitimate access to use information in support of library operations.
Vaughan Public Libraries will clearly state the purpose for collecting personal information before
such information is collected. If the personal information will be used in a new manner, VPL will ask for
consent unless the new use is required by law.
An individual may choose not to allow the collection of his or her personal information; however,
such an action may affect the individual's ability to use certain VPL services.
Vaughan Public Libraries limits the collection of personal information to only that which is
necessary for the purposes identified by VPL. Information will only be collected by using fair and
Use, Disclosure, Retention
Personal information will not be used or disclosed for any purposes other than that
for which it was collected, except with an individual's consent or as required by law. In
compassionate circumstances, the Chief Executive Officer may also approve the release of
Personal information may be shared with companies or agencies working within the scope
of their duties on behalf of the library, and these third parties will abide by VPL's Privacy
Statement. Personal information shall be retained only as long as necessary for the fulfillment
of the identified purposes. Other than under the previous above exceptions, VPL will not give
or sell personal information to other organizations.
Vaughan Public Libraries is committed to ensuring that records containing personal
information are accurate, complete, and up to date. Individuals have the responsibility of
informing VPL of any changes to their personal information and may challenge the accuracy
of that information.
Personal information shall be protected by security safeguards appropriate to the
sensitivity of the information. All VPL employees are aware of the importance of maintaining
the confidentiality of personal information.
Vaughan Public Libraries will answer any individual's questions regarding the uses
of information and specific practices.
Upon presentation of their library card or valid identification, customers may query
their own records and those of their children or wards less than sixteen (16) years of age.
Any individual who feels their privacy has not been protected may challenge VPL's
practices through the Chief Executive Officer.
What We Collect and Why
Vaughan Public Libraries (VPL) collects information about individuals under the
authority of the Public Libraries Act in order to provide library services as outlined
in the Act. Staff collects the name, address and contact information of all registered
library customers to facilitate the circulation of material. The library may also
collect the names, addresses and contact information of individuals for other purposes
outlined in the Act, including providing other library services, enforcing rules,
and managing library property.
Freedom of information requests, questions or concerns about privacy at VPL may
be directed to the Chief Executive Officer, Vaughan Public Libraries, 2191 Major Mackenzie
Drive, Vaughan, Ontario, L6A 4W2, 905-653-READ (7323).